Open-source alternatives to Freshdesk

Business & Marketing · 3 free & open-source options

Looking to replace Freshdesk with something free and open-source? These 3 tools are the best open alternatives in 2026 — most are self-hostable, so you keep full control of your data and pay no subscription.

Chatwoot ›MIT
Open customer engagement: shared inbox, live chat, bots.
Full profile ›GitHub ↗
FreeScout ›AGPL-3.0
Lightweight help desk, a free Help Scout clone.
Full profile ›GitHub ↗
Zammad ›AGPL-3.0
Polished helpdesk and ticketing with many channels.
Full profile ›GitHub ↗

FAQ

What is the best open-source alternative to Freshdesk?

The top open-source alternative is Chatwoot — Open customer engagement: shared inbox, live chat, bots. The full ranked list is above.

Are these Freshdesk alternatives free?

Yes. Every tool listed is open-source and free to use; most can be self-hosted so you keep full control of your data.

Can I self-host an alternative to Freshdesk?

Most of these tools are designed to run on your own server or machine, giving you privacy and no subscription fees.

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